At ZESS Verlicht, product quality and reliability are at the heart of everything we do. That’s why we offer a 5-year warranty on all ZESS-branded products, ensuring peace of mind and long-term performance.

This warranty covers manufacturing and material defects, provided the products are installed and used according to their technical specifications and intended purpose. Specific conditions apply for outdoor installations, electronic components, and LED-based products.

The warranty mentioned with the product is normally 1/3 of the life-span of internal components used .

Please note that the warranty does not cover damage caused by unforeseen events, excessive power surges, wear-and-tear components, or products sold under other brands.

• The Products are used in compliance with the Product specifications and user instructions (technical
  specifications).
• The Product is installed and assembled by specialised technical staff in compliance with the instructions
  accompanying the Product.
• The Products should be switched on/off every day, and used for an average of 4,400 hours a year and
  in compliance with the technical specifications and installation instructions.
• Any defective Product is stored by the Customer in its state as is (including the light source) for the time
  required by iGuzzini to carry out the necessary checks on the defects/faults claimed.
• Any maintenance carried out on the Product is performed only by specialised technical staff in compliance
  with the instructions accompanying the Product, and that all modifications/repairs are performed on the
  Product only following written authorisation and in compliance with the accompanying instructions .
• As regards the power-supply components and Products with LEDs, the 5-year Warranty covers no more
  than 22,000/hours of use (i.e. 12 hours of operation every day): within such limits the Warranty shall be valid
  for defects e xc e e d i ng the nominal defect rate of 0.2%/1000 hours of use,
  unless otherwise stated by the technical specifications relevant to the Product, components and use.
• Outdoor products are manufactured by iGuzzini with innovative manufacturing processes that ensure high
  quality in terms of resistance to corrosion, abrasion and flaking. The said Products are covered by this Warranty
  provided that the defects, if any, affect the structural/mechanical safety thereof and are caused by a defective Product
  manufacturing process.
  The Warranty d o e s  n o t  c o v e r  p a i n t  w o r k  d e f e c t s  c a u s e d  b y contact with t h e ground, chemical
  substances, fertilizers, water containing corrosive agents and stray electrical currents.